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Tenant Handbook

Bomb Threat

 

A bomb threat may be received by phone or mail at any time. Thousands of bomb threats

are received and fortunately most of them are just that - threats. However, every threat

should be taken seriously and investigated.

 

WRITTEN THREATS

For a letter or parcel bomb look for: excessive postage; no return address; excessive weight;

incorrect titles; restrictive markings, such as confidential or personal; oily stains or

discolorations. (See next page for additional recognition points.)

Save all materials, envelopes and containers. Avoid unnecessary handling to preserve

fingerprints, handwriting, printing, postmarks, etc. Preservation of evidence is essential.

Upon receipt of a written threat or suspicious package:

 

  • Prevent anyone else from handling it.
  • Call the Police Department. Notify the Fire Safety Director and your Suite Warden or Floor Warden.
  • Follow instructions of Emergency Personnel.

 

TELEPHONE THREATS

The majority of threats are communicated by the telephone. Remain calm. Write down the

exact wording of the threat. Ask questions, for example:

 

When is the bomb going to explode?

Where is it right now?

What does it look like?

Why are you doing this?

 

Note background sounds, caller's voice and accents. Do not put the caller on hold, and don't

hang up until the caller does.

Upon receiving a telephone threat:

 

  1. 1. Immediately notify the Police Department, Fire Safety Director and your Suite Warden or Floor Warden.
  2. 2. Fill out a telephone bomb threat questionnaire as soon as possible. (See Bomb Threat Report Form)
  3. 3. Follow instructions of Emergency Personnel.

 

 

 

WARNING!

LETTER AND PARCEL BOMB

RECOGNITION POINTS

  • Foreign Mail, Air Mail and Special Delivery
  • Restrictive Markings such as Confidential, Personal, etc.
  • Excessive Postage
  • Hand Written or Poorly Typed Addresses
  • Incorrect Titles
  • Titles but No Names
  • Misspellings of Common Words
  • Oily Stains or Discolorations
  • No Return Address
  • Excessive Weight
  • Rigid Envelope
  • Lopsided or Uneven Envelope
  • Protruding Wires or Tinfoil
  • Excessive Securing Material such as Masking Tape, String, etc.
  • Visual Distractions

 

 

BOMB THREAT CHECK LIST

QUESTIONS TO ASK: CALLER’S VOICE:


1. When is the bomb going to explode? ____ Calm ____ Nasal

____ Angry ____ Stutter

2. Where is it right now? ____ Excited ____ Lisp

____ Slow ____ Raspy

3. What does it look like? ____ Rapid ____ Deep

____ Soft ____ Ragged

4. What kind of bomb is it? ____ Loud ____ Clearing Throat

____ Laughter ____ Deep breathing

5. What will cause it to explode? ____ Crying ____ Cracking Voice

____ Normal ____ Disguised

6. Did you place the bomb? ____ Distinct ____ Accent

____ Slurred ____ Familiar

7. Why?

If voice is familiar, whom did it sound like?

8. What is your address? _________________________________

9. What is your name?

 

EXACT WORDING OF THE THREAT BACKGROUND SOUNDS:

______________________________ ____ Street noises ____ Factory

______________________________ ____ Crockery ____ Machinery

______________________________ ____ PA system ____ Animal Noises

______________________________ ____ Music ____ Static

______________________________ ____ House noises ____ Local

______________________________ ____ Motor ____ Long Distance

______________________________ ____ Cellular ____ Phone Booth

SEX OF CALLER: _______________ ____ Office machinery

RACE:_________________AGE:____ ____ Other: ________________________

LENGTH OF CALL:_______________

 

THREAT LANGUAGE:

Number at which call was received: ____ Well spoken ____ Incoherent

______________________________ (Educated) ____ Taped

TIME:____________ DATE: __/__/__ ____ Foul ____ Message read

____ Irrational

NAME: ________________________ REMARKS: _______________________

POSITION: _____________________ __________________________________

PHONE NUMBER: _______________ __________________________________

 

KEEP CALLER ON PHONE AS LONG AS POSSIBLE. DON’T HANG UP.

 

SEARCH PROCEDURES


It is very important that someone familiar with the area, search the area. Look for anything

unusual or out of place. You are looking for something that should not be there. Explosives

can be packaged in a variety of containers. The container is likely to be a common article

such as a shoe box, cigar box, a book, a grocery bag, an athletic bag, an airline bag, a

suitcase, an attache case or briefcase. Anything that does not belong or whose presence

cannot be explained is a "suspicious" object. For example: a book in the restroom, or a

package in the stairwell, etc.

 

A search begins with the following sequence:

 

1. Outside areas - shrubs, trash, parking area.

2. Public areas - building entrance, lobby, stairwells, restrooms, elevators, etc.

3. Floors - start with the basement and move upwards.

4. Rooms - start at outside walls and move towards center of room.

 

If a suspicious object is found:

 

1. Clear the immediate area.

2. Notify your Supervisor or Suite/Floor Warden. Report findings. Give description of

object: size, color, markings, etc. Give location of object: the building, floor, room

number, location within room and proximity to utilities.

3. UNDER NO CIRCUMSTANCES SHOULD ANYONE TOUCH, OPEN, OR IN ANY WAY

HANDLE THE SUSPECTED BOMB OR DEVICE.

4. Begin evacuation procedures. Leave doors open to provide explosion relief. (Explosions

will follow the path of least resistance.)

5. Follow Suite/Floor Warden's instructions and evacuate the building.

6. Proceed to a safe refuge area (a minimum of 300-500 feet from the building). This area

cannot be preselected. It may vary depend upon the location of the ‘device’.

7. Do not reenter building until instructed to do so.

8. Remain calm and do not spread rumors.

 

SEARCH TEAM


Building Staff: search all exit paths including stairwells and elevator cabs,

common areas, parking levels and the perimeter of the building.

Suite/Floor Wardens: search their immediate area, corridor and elevator lobby. Check

stairwells - one floor up and one floor down.

Monitors: search their immediate areas and public areas on their floor, ie.

restrooms and elevator lobby.

Report all findings to the Police Department.

Occupants should search only their immediate areas and report the results of their search to

the Suite/Floor Warden. Occupants should unlock desks, lockers, file cabinets and turn off

office machinery, but leave lights on. When evacuating, remove all personal items including

purses, attache cases, packages and lunch boxes which might cause unnecessary wasted

searching efforts. Leave windows and doors open.

If an evacuation is ordered, all evacuation routes MUST be checked first.

During a search, do not use two-way radios, cellular phone and other electronic paging

devices that receive and transmit signals since any of these could trigger or detonate an

explosive device.

If lights are off, leave them off.

 

REMEMBER: outside to inside, lowest level to highest and DO NOT TOUCH ANYTHING

SUSPICIOUS.

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    • Fire : Group Leader
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    • Bomb Threat : Group Leader
    • Fire : Stairwell, Traffic & Search Monitors
    • Earthquake : Stairwell, Traffic & Search Monitors
    • Bomb Threat : Stairwell, Traffic & Search Monitors
    • Fire : Assistants for the Physically Impaired
    • Earthquake : Assistants for the Physically Impaired
    • Bomb Threat : Assistants for the Physically Impaired
  • Fire Drills
    • Fire Drill Information and Report


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