• Home
  • Location
  • Gallery
  • Sustainability
  • Emergency Manual
  • Tenant Services
  • Tenant Forms
  • Contact
  • Events

Tenant Handbook

Fire : Suite / Floor Wardens

SUITE WARDENS & FLOOR WARDENS: as members of the Floor Response Team,

responsible for overseeing occupant instruction, supervising and ensuring safe evacuation

during a fire, other emergency or fire drill. The Floor Response Team is under the

supervision of the Fire Safety Director. Floor Wardens are assigned to single tenant floors.

Suite Wardens are assigned to each tenant on multi-tenant floors.

 

PRE-EMERGENCY PLANNING

1. With the assistance of the Fire Safety Director:

  • MULTI-TENANT FLOORS: Each tenant must select a Suite Warden. One Group Leader should be assigned for every additional 10-15 employees.
  • SINGLE TENANT FLOORS: Each tenant must select a Floor Warden, GroupLeaders, Search Monitor/s and Traffic Monitor/s.
  • Assign Monitors to assist anyone with a physical disability. A person with a physicaldisability is anyone who will need assistance walking down the stairs.

2. Read the Floor Response Team Manual.


3. Each Floor Response Team should discuss procedures through specific "what if"

situations.

 

4. Instruct all occupants within your tenant area on:

a. Building Evacuation Procedures.

b. Location of Safe Refuge Areas outside of building.

c. Location of emergency exits and their termination points.

d. Safe Stairwell Procedures.

e. Location and use of manual pull stations to activate the fire alarm.

f. The building’s fire alarm (at this building, the audible/visual alarm sounds on ONE

FLOOR, the floor of device activation.)

g. Location of First Aid Kits.

h. Familiarize occupants with responsibilities of all Floor Response Team Members.

 

5. Instruct all coworkers. Sections E 1-1 & E 1-2 in this manual should be reproduced for

all occupants. It is also recommended that sections E 2 & E 3 in this manual be

reproduced and distributed to all occupants for additional training. Any occupants who

are physically disabled (ie. need assistance walking down the stairs) should receive

Section E 1-4. All new employees should be instructed within 14 days of occupancy

and retrained on an annual basis.

 

6. After all fire drills, complete Fire Drill Report. 402 West Broadway E 4-1a

 

7. Know floor layout and all areas within your tenant area that will need to be searched.

 

8. Be prepared to communicate status reports to Fire Safety Director regarding the

emergency. Be sure to program the telephone numbers for Security and the Building

Management Office into your cell phones.

 

9. Keep up-to-date list of all occupants who are physically disabled.

 

10. Make periodic review of Floor Response Team Members. Assign new members as

needed.

 

11. Develop awareness for safety conditions, fire violations and potential hazards. For

example: stairwell or corridor doors blocked open, improper lighting, frayed cords,

overloaded outlets, electrical extension cords used for permanent wiring, obstructed

halls and corridors, trash build-ups, etc.

 

12. If for any reason you should discontinue employment in this building, you are requested

to notify the Fire Safety Director in the Building Management Office.

 

EMERGENCY ACTIONS: Upon notification of a fire (by occupant or if you discover a fire):

 

1. Clear anyone in immediate danger.

 

2. Confine the fire by closing all doors to the area.

 

3. Activate the manual pull station to sound the fire alarm (if not yet sounding).


4. Call the Fire Department (9-1-1) or verify that the Fire Department has been called. Give exact location and all known facts. Call Building Management Office. Give exact location and all known facts.

BE SURE TO MAKE CALLS FROM A SAFE LOCATION.


5. If possible, grab your vest, flashlight, whistle and employee list. Direct all occupants to

a safe stairwell to begin evacuation procedures. BE VERBAL: “Let’s Go. Get off the

phone. Close your door. Use the stairs.” Etc. Check doors for heat and smoke

before opening. On multi-tenant floors, the Suite Warden is responsible for searching

their tenant area. On single tenant floors, Search Monitors are responsible for

checking the closed off areas on their floor. (NOTE: If your safety is threatened,

immediately begin evacuating the floor.)


6. Unless instructed otherwise: Occupants will walk down the stairs, evacuate the building

and proceed to an outside Area of Safe Refuge.

 

7. At the Safe Refuge Area, take a head count. Use whistle if necessary to get the

group’s attention. Review your employee list. Ask if anyone knows if anyone is

missing. Note: On single tenant floors, the list/s should be taken down by the Stairwell

Monitor or Department Heads so the head count can begin immediately.


8. Give status report including location of any occupants who are physically impaired to

Building Staff or Fire Department Personnel.

 

9. Remain at the Safe Refuge Area for further instructions. Keep occupants grouped,

quiet and calm.

 

IF YOU HEAR THE ALARM, FOLLOW YOUR EMERGENCY PROCEDURES,

STEPS 5 - 9.


REMEMBER: The audible/visual alarm sounds on ONE FLOOR, the floor of device

activation and in the stairwells. The occupants’ procedures are: upon hearing the alarm on

their floor, all occupants will walk down the stairs, evacuate the building and proceed to an

outside Area of Safe Refuge.

 

ASSUME ALL ALARMS ARE REAL.

  • Introduction
    • Introduction
  • Emergency Information
    • Emergency Telephone Numbers
    • Building Policy
    • Special Instructions for the Physically Impaired
    • Building Emergency Organization
    • List of Floor Response Team
    • List of Physically Impaired
  • Building Emergency Systems
    • Safety Features
    • Fire Inspection Prevention Report
  • General Information
    • Fire
    • Fire Prevention
    • Earthquake
    • Bomb Threat
    • Medical Emergency
    • Power Failure
    • Fire Extinguishers
    • Chemical Hazards
    • Documentation
  • Floor Response Team
    • Fire : Suite/Floor Wardens
    • Earthquake : Suite/Floor Wardens
    • Bomb Threat : Suite/Floor Wardens
    • Fire : Group Leader
    • Earthquake : Group Leader
    • Bomb Threat : Group Leader
    • Fire : Stairwell, Traffic & Search Monitors
    • Earthquake : Stairwell, Traffic & Search Monitors
    • Bomb Threat : Stairwell, Traffic & Search Monitors
    • Fire : Assistants for the Physically Impaired
    • Earthquake : Assistants for the Physically Impaired
    • Bomb Threat : Assistants for the Physically Impaired
  • Fire Drills
    • Fire Drill Information and Report


© 2025 Emerald Plaza